FAQ
Here you will find frequently asked questions about our exoskeletons.
Shipping, Warranty and Trial Periods
What delivery time should be expected when purchasing an exoskeleton?
The exoskeletons are generally available from stock and therefore arrive on site within a few days.
Is there a guarantee?
Warranty terms vary depending on the manufacturer and exoskeleton model, but are generally at least 12 months. Wear parts such as textiles or mechanical controls are usually excluded from the warranty. Warranty extensions are possible in some cases.
Is it possible to test the exoskeletons?
Yes, noonee is regularly present at various trade fairs and events. You can find more information on our news page.
It is also possible to arrange a demonstration appointment with a noonee employee.
Do I really need training?
As with any assistive device, training is essential for the optimal use of exoskeletons.
Since 2021, this can also be done through our training videos.
In addition to extensive video material for training purposes on putting on and taking off exoskeletons, which is available via the platform, online introductions are also offered. Depending on the location, we also offer personal instruction by our specialists.
Contact us!
Do you have any questions? Would you like to test an exoskeleton or do you need individual advice? Contact us using the form – our team will respond quickly and competently.